Patient Center

Find out everything you need to know about our office, staff, and care.

patient center

What Sets Us Apart

Comfort-Focused Care

We’re dedicated to easing dental anxiety in children and adults alike. We understand that visiting the dentist can be a stressful experience for many, so we go above and beyond to create a calming, welcoming environment. Our team uses gentle techniques, offers reassurance, and provides distractions to help nervous patients feel at ease during their appointments.

Compassionate, Gentle Team

Our practice is built on the foundation of compassionate care. We pride ourselves on our ability to connect with patients, especially children, by offering a gentle, patient-centered approach. Our staff is trained to make even the most hesitant patients feel comfortable and supported throughout their visit.

Precision-Focused Dentistry

We combine advanced dental techniques and the latest technology with personalized treatment plans designed to meet each patient’s unique needs. Our team is dedicated to staying at the forefront of the industry, ensuring that every patient receives the highest standard of care, from routine cleanings to specialized treatments. When you choose our office, you’re choosing quality, precision, and a true passion for dental health.

Visiting Uptown Dental

Each visit to Uptown Dental is designed with your comfort and health in mind. Our team takes time to review your dental and medical history, perform necessary imaging and screenings, and assess any existing restorations. You’ll receive personalized care and clear guidance to support your long-term oral health.

Insurance & Financing

Fee and Payment Policy

We offer several financing options for your convenience:

Cash or check at the time of service. Payment plans and prepayment discounts for Visa, MasterCard, and Discover payments.

If you need extensive treatment, we offer payment plans through CareCredit®. Apply for a 0 to low interest rate payment plan with CareCredit here. You can also apply for financing through Green State Credit Union here. If you have insurance, we will verify your benefits and coverage to determine your portion as accurately as possible. Payment is due when services are rendered. Please ask if you have any questions concerning the costs involved in your care.

Insurance

If you have dental insurance, we will help determine your available coverage. We require that you assign your benefits to us. Any balance remaining after your insurance company has paid us is your responsibility. Please refer to our Fees and Payment policy section above.

Professional care is provided to you, our patient, and not to the insurance company. The insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in filing your claim and handling the insurance questions.

Check Your Insurance

Patient Forms

Preparing for an upcoming visit? To help make your experience smooth and stress-free, we offer downloadable forms that can be completed ahead of time. Simply download, fill out, print, and bring them with you to your appointment.

Download Form

Frequently Asked Questions

Booking

Your Visit

Insurance/ Payment

Our Office

What is your cancellation policy?
To provide the best possible care for our patients, we kindly request at least a two-day notice for any appointment cancellations or rescheduling. This allows us to accommodate other patients who may need timely dental care. Thank you for your understanding and cooperation in helping us serve our patients efficiently.
Can my whole family come in for treatment on the same day?
Yes, we’d be happy to accommodate your whole family for treatment on the same day! Simply schedule in advance, and we’ll arrange appointments to ensure everyone receives the care they need during the same visit.
Do you provide service to dental patients with special needs?
Yes, we are committed to providing care for dental patients with special needs. To ensure we can meet their specific requirements, we recommend scheduling a consultation to determine how we can best accommodate them and provide the appropriate care.
Is your office accessible for patients with disabilities?
Yes, our office is fully accessible for patients with disabilities. Our building is ADA-compliant, and our treatment rooms are spacious enough to comfortably accommodate wheelchairs
What should I bring to my first dental appointment?
For your first dental appointment, please bring your insurance information, a list of any medications you’re currently taking, and your health history. We also encourage you to bring any questions or concerns you’d like to discuss with our team to ensure we provide the best care based on your needs.
How long does a typical first dental appointment last?
A typical first dental appointment lasts about an hour and a half. This allows us ample time for a thorough exam, reviewing your dental and health history, and discussing any questions or concerns you may have.
Do I need x-rays?
Yes, we typically take X-rays as part of your dental care, following ADA recommendations for radiographs. This helps us get a comprehensive view of your oral health and identify any issues that may not be visible during a routine exam.
Will you send me a dental appointment reminder?
Yes, we’ll send you a dental appointment reminder using your preferred contact method. We offer reminders by text, email, phone calls, and even mailed cards, so you can choose the option that works best for you.
Does your office accept my dental insurance?
Our office is in-network with Delta Dental and Blue Cross Blue Shield. For other insurance providers, we can still work with your plan, though there may be additional out-of-pocket costs. Please feel free to call our office, and we’ll be happy to help you check if your plan covers out-of-network providers.
Are there any out-of-pocket costs?
Yes, there may be out-of-pocket costs, particularly for cosmetic dentistry, as these services are generally not covered by insurance. However, we do offer treatment plans and submit prior authorizations to determine how much of the cost may be covered by your insurance, allowing us to provide you with an estimate of your expenses.
Do you offer payment plans?
Yes, we do offer payment plans to help make dental care more accessible. At the time of service, we typically collect the copay, and if you’re unable to pay the full amount, we request half of the payment upfront and can work out the remaining balance over the next three months. Additionally, patients have the option to pursue personal financing through Care Credit and Green State for added flexibility.
Do you accept flexible spending account (FSA) or health savings account (HSA) payment?
Yes, we accept payments from both Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). For FSA transactions, we will provide an itemized receipt for your records. We also accept major credit cards, including MasterCard, Visa, and Discover, for your convenience.
Are you accepting new patients?
Thank you for your interest in Uptown Dental! We’re grateful for the interest in our practice, but we are not accepting new patients at this time. We truly appreciate your understanding and hope to have the opportunity to care for you in the future. Please don’t hesitate to reach out with any questions.
What is family dentistry?
Family dentistry is for everyone, from young children to senior citizens. At Uptown Dental, we begin with family dentistry like cleanings and exams, which is the key to keeping smiles of all ages healthy. Our services will vary based on the individual needs of our patients, but we will give all ages specialized attention and care.
Why go to family dentists?
Family dentistry can help you simplify your life. We make your visit to the dentist as convenient as possible by offering a wide range of services for our patients. This saves you time by not having to visit multiple practices. At Uptown Dental, you’ll have the same friendly faces taking care of your family, no matter the time of your appointment.
What should you look for in a family dentist?
The most important qualification is an office where everyone in your family feels welcome. Our team is comfortable working with patients of all ages, which is why we have such long relationships with our patients. If you have school-age children, we’re located near several Marion and Cedar Rapids area schools.

Insurance Coverage

Curious if your insurance is in-network with our dental office? Give us a call to confirm!

Wonderful staff and Dr. Joe is an awesome dentist. Cutting edge facilities and equipment in a new building.

James S.

Great place to go get various dental care done, with a great staff and dental workers that care about the needs of your mouth.

Robert C.

Dr. Joe and all of the staff at Uptown Dental are great!! Their communications and versatility with our 3 kids schedule is always helpful! Highly recommend to people with children!!

Tim H.

I love this place. Went here for the first time with my daughter and now myself. They are amazing. I’m so glad I switched to them.

Emily P.

I am always treated so well at Uptown Dental, would recommend them to anyone. Was ushered in right on time by the hygienist who did an excellent, careful procedure. Very pleased with my experience, as always.

Shirley B.

I am nervous when I have to go to the dentist, but the staff here was friendly and made me feel at ease! So glad I chose this office!

Sharon C.

I have a long standing fear of going to the dentist and Dr. Lenz and his entire staff are so sensitive to my irrational fear and take very good care of me and my teeth. Wouldn’t trust anyone else!

Suzanne W.

I would never go anywhere else, everyone that works at Uptown Dental is very caring and Dr. Matt is very considerate of your comfort when he has you in the chair working on your teeth.

Faith R.

Trusted Dental Care

At Uptown Dental, we believe great oral health starts with a trusted relationship. Located in the heart of Marion, our experienced team provides compassionate, comprehensive care in a comfortable setting. Whether you’re coming in for routine visits or specialized treatment, we’re here to support your healthiest smile every step of the way.

Learn More

890 7th Ave

Marion, IA 52302
319-377-1300
Schedule Appointment

Office Hours

Monday: 8:00 a.m. – 5:00 p.m.

Tuesday: 8:00 a.m. – 5:00 p.m.

Wednesday: 8:00 a.m. – 5:00 p.m.

Thursday: 8:00 a.m. – 5:00 p.m.

Friday: Closed

Saturday: Closed

Sunday: Closed