New Patient Information

Appointments

Patients are seen in our dentist office by appointment only. We make every effort to seat you at your appointed time. Therefore, we ask that you extend the same courtesy to us by arriving on time. At Uptown Dental, we strive to create a schedule that meets the dental needs of all our patients. We trust that no change in your appointment will be necessary.

Office Hours

  • Monday – Thursday
  • 8:00 a.m. - 5:00 p.m.
  • Office: (319) 377-1300
  • Fax: (319) 447-6085

Emergency Care

Emergencies will be seen the same day they occur. If you experience a dental emergency, please call our office immediately. If your tooth is knocked out, please either place the tooth in your cheek or in a glass of milk. It is very important NOT to scrub the tooth.

New Patient Forms

Do you like saving time? We do. That's why we created our easy to use downloadable forms. Just download, complete, and bring them to your next appointment.

Download Forms

Fee and Payment Policy

We offer several financing options for your convenience:

Cash or check at the time of service. Payment plans and prepayment discounts for Visa, MasterCard, and Discover payments.

If you need extensive treatment, we offer payment plans through CareCredit®. If you have insurance, we will verify your benefits and coverage to determine your portion as accurately as possible. Payment is due when services are rendered. Please ask if you have any questions concerning the costs involved in your care.

Apply for a 0 to low interest rate payment plan with CareCredit here.

Insurance

If you have dental insurance, we will help determine your available coverage. We require that you assign your benefits to us. Any balance remaining after your insurance company has paid us is your responsibility. Please refer to our Fees and Payment policy section above.

Professional care is provided to you, our patient, and not to the insurance company. The insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in filing your claim and handling the insurance questions.

Sterilization Policy

We care about the safety of our patients. That’s why we do all we can to provide you with an environment that is clean and is monitored as part of our infection control program. Our standards exceed the American Dental Association’s standard for safe practices. Trust our expertise and the care we take in sterilizing our instruments and materials.